Accessibility statement
Red Door Technologies wants every visitor to be able to learn about our services, use our tools and reach us, including people who are blind or have low vision, are deaf or hard of hearing, or use a keyboard, screen reader, voice control or other assistive technology.
Our standard
We design and test this website against the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, the standard most accessibility laws and courts refer to. We consider the site partially conformant: most of it meets the standard, and the exceptions we know about are listed below along with what we are doing about them.
What we have built in
- Screen readers: every page has one main heading, a logical heading order, labelled navigation and page regions, and a "Skip to content" link. Images that carry meaning have text descriptions; decorative images and animations are hidden from screen readers.
- Keyboard: every link, menu, button and form can be reached and used with the Tab, Enter, Space and Escape keys, with a visible focus outline so you always know where you are.
- Forms: every field has a label, and confirmation or error messages are announced to screen readers.
- Readable text: text is sized for easy reading, colours are checked for contrast, and pages can be zoomed to 200% or more without losing content.
- Motion: if your device is set to reduce motion, the animated door on our homepage and other transitions are replaced with still versions.
- Phones and tablets: every page adapts to small screens without sideways scrolling, and form fields will not force your phone to zoom.
- Cookies notice: our cookie notice can be read and answered with a keyboard or screen reader, and you can change your choice at any time from "Cookie settings" at the bottom of every page.
Known limitations
- Chat assistant: the chat window in the corner of each page is provided by a third-party platform. We have adjusted its labels and colours where we can, but parts of it may not be fully accessible. If it gives you trouble, call or email us instead and you will reach the same team.
- Videos: our videos are hosted on YouTube. Captions depend on YouTube's captioning; if you need a transcript of a video, ask us and we will provide one.
- Booking calendar: the page for booking a call runs on our scheduling provider. If it is hard to use, contact us and we will book the time for you.
Need help or something isn't working?
Tell us. If any part of this site is hard for you to use, or you would like information in another format, contact us and we will help directly.
Phone: (312) 312-9733
Email: info@reddoortechnologies.com (please put "Accessibility" in the subject line)
Mail: Red Door Technologies LLC, Chicago, Illinois
When you contact us, it helps to mention the page address, what you were trying to do, and the device, browser and assistive technology you use. We read every message and use it to improve the site.
How we check
We review the site with automated accessibility testing tools and by hand, including keyboard-only navigation, screen reader checks and phone-sized screens, and we re-check pages when we change them.