These Terms of Service (“Terms”) govern access to and use of reddoortechnologies.com, its public information and tools, inquiry and appointment features, and Red Door’s own messaging programs (together, the “Website Services”). “Red Door,” “we,” “us,” and “our” mean Red Door Technologies, LLC. “You” means the person using the Website Services and, when that person is authorized to act for a business, that business.
1 Acceptance and eligibility
Please read these Terms before using the Website Services. Where we present these Terms for acceptance, selecting the acceptance control or otherwise affirmatively agreeing forms an agreement with us. To the extent permitted by law, use following clear notice of these Terms also constitutes acceptance. If you do not agree, do not use the Website Services. Merely visiting the website does not authorize charges, marketing texts, or recorded calls.
The Website Services are intended for adults conducting business. You must be at least 18 and legally able to enter an agreement. If acting for a business, you represent that you have authority to do so. Do not provide information or authorize access on behalf of another person or business without permission.
2 Relationship to customer agreements
These Terms are website terms, not the complete contract for Red Door MAX by Red Door Technologies, Red Door Shield, or another paid or trial service. A separately accepted service agreement, order, trial authorization, or data-processing agreement defines the applicable service scope, permissions, charges, performance commitments, cancellation, data handling, and responsibility allocation. That agreement controls over these Terms for the service it covers.
A website visit, consultation request, assessment request, or text enrollment does not by itself purchase a subscription or authorize access to a customer’s private systems. We confirm the applicable offer and obtain required service and billing authorization before activation or charging. Nothing here reduces nonwaivable legal rights or replaces an express commitment in an accepted customer agreement.
3 Privacy and communications choices
Our Privacy Policy explains our information practices and your choices: /privacy-policy. These Terms do not grant broader rights to use personal information than the policy, applicable law, or our customer agreements allow. Acceptance of these Terms is not consent to marketing calls or texts. SMS enrollment is addressed in Section 11.
4 Accurate information and account security
Provide accurate contact, appointment, and business information and update it when needed. If a feature uses an account, protect your credentials and notify us promptly of suspected unauthorized use. You are responsible for activity you authorize; this clause does not automatically make you responsible for every unauthorized act. Do not submit passwords, full payment-card details, or sensitive personal information through general forms or ordinary messages.
5 Permitted use and prohibited conduct
You may use the Website Services for lawful inquiries, evaluation of our offerings, scheduling, and other purposes we make available. Do not use them to impersonate anyone, misrepresent authority, send spam, harass or threaten people, infringe intellectual property or privacy rights, upload malicious code, or facilitate fraud or unlawful activity.
Do not bypass access controls, access another person’s account, interfere with availability, extract nonpublic information, or scan or test our systems without authorization. Do not use automated tools in a way that disrupts the website or circumvents reasonable technical restrictions. Ordinary search-engine indexing and conduct protected by applicable law are not prohibited. Contact us to report a suspected vulnerability without accessing or disclosing unrelated data.
6 Website content and intellectual property
Website text, branding, graphics, designs, and other materials are owned by Red Door or its licensors and protected by applicable law. We permit reasonable viewing, downloading, and printing for your own evaluation or internal business use, with ownership notices preserved. Other copying, redistribution, commercial exploitation, or use of our trademarks requires permission unless applicable law permits it. No ownership rights are transferred by website use.
You retain rights in information and materials you submit. You grant us only the permissions reasonably necessary to receive, process, and use those materials to respond to your request or provide the authorized Website Services, consistent with our Privacy Policy. This is not a license to sell your content, publish confidential material, or train general-purpose AI models. Separate customer agreements address customer-service content.
Nothing in these Terms prohibits honest reviews, lawful complaints, regulator communications, or other legally protected statements. We will obtain appropriate permission before identifying you in a testimonial or marketing case study.
7 Information and estimates
Website articles, calculators, demonstrations, security assessments, and examples provide general information. Estimates depend on inputs and assumptions and are not guarantees of revenue, savings, lead conversion, security, insurance coverage, or legal compliance. An assessment is limited to its authorized scope and timing and may not identify every issue. Confirm material information with us before relying on it for a decision.
Website material does not constitute legal, insurance, tax, accounting, or other regulated professional advice. Consult an appropriate professional for those matters. We may correct website errors; a correction does not retroactively change an accepted customer agreement or authorize an undisclosed charge.
8 AI assistants and call handling
AI-assisted phone or chat tools may answer routine questions, collect requests, and schedule appointments. AI can make mistakes and cannot bind Red Door to a custom price, contract change, insurance determination, or legal commitment. Obtain confirmation from an authorized person for material commitments. We identify AI assistants and provide applicable recording or transcription notices and obtain consent where required. This document does not itself authorize recording.
If you do not want to use an AI assistant or consent to recording, contact us to arrange an available alternative. Our AI does not make cold calls. General website, chat, and SMS channels are not emergency or guaranteed real-time incident-response channels. Customers should use their agreed support and security escalation procedures.
9 Appointments and assessments
Appointment availability is subject to confirmation. Provide a working contact method and notify us promptly if you need to cancel or reschedule. Submitting a request does not guarantee a particular time, a result, or uninterrupted availability. We may reschedule when reasonably necessary and will seek to notify you. These Terms do not impose an appointment cancellation or no-show fee.
Before an assessment involving access or testing, you must identify the permitted scope and have authority over the relevant systems and information. We obtain appropriate authorization for the activity. Booking a consultation or entering a domain name is not blanket permission for intrusive testing, access to private accounts, or ongoing monitoring.
10 Offers and the MAX Success Period
Offer descriptions on the website explain available services; eligibility, configuration, and availability must be confirmed. An accepted order identifies the applicable package, any usage allowance, price, and service scope. These Terms do not create minimum purchase obligations or change an existing price.
For an approved Red Door MAX 30-Day Success Period, the trial begins when calls go live. The advertised Success Period has no setup fee and requires no credit card. It does not automatically convert to a paid subscription. We obtain your affirmative selection of a paid package and authorization before billing. Any continuing subscription, renewal, usage limit, or cancellation terms must be disclosed and accepted separately.
If you do not continue after the Success Period, our exit arrangement provides for turning off call forwarding the same day, delivering the captured leads, leaving your domain ownership with you, and removing the trial website within seven days unless you purchase it. We document the access, delivery, and data-retention arrangements in the applicable trial authorization. These Terms do not transfer ownership of your domain or customer information to Red Door.
For other services, the accepted service terms govern cancellation and any lawful refund rights. These website Terms do not establish a blanket nonrefundable-payment rule or impose termination fees.
11 SMS messaging programs
Red Door Technologies, LLC offers service texts about inquiries, appointments, and requested services, and a separate marketing program about Red Door offerings, including MAX and Shield. You receive the categories you select through an approved opt-in process. Messages may be automated. Frequency varies. Message and data rates may apply. Marketing consent is optional and is not a condition of purchase or requesting a consultation.
You must be the subscriber or authorized user of the number you enroll. A phone number submitted without the required permission does not enroll you in promotional texts. Notify us if your number changes. Permission given to a contractor using MAX does not enroll you in Red Door’s marketing; Red Door permission does not enroll you in that contractor’s marketing.
Reply STOP to unsubscribe or communicate another clear opt-out request, including in ordinary language. You may also contact privacy@reddoortechnologies.com or 877-557-3667. We process requests promptly within applicable deadlines and may send one nonpromotional confirmation. An unqualified request to stop texts applies across Red Door text programs to that number. We require a new valid opt-in before resuming program messages. You do not need an account or identity documents to stop marketing.
Reply HELP for assistance or contact privacy@reddoortechnologies.com or 877-557-367. Asking for help does not enroll you in marketing. Delivery depends on your carrier, device, and network. Carriers are not liable for delayed or undelivered messages. Do not rely on SMS for emergencies or transmit sensitive credentials by text.
We do not sell or rent mobile information or disclose it to third parties or affiliates for their own marketing. Restricted providers may process necessary information to deliver messages, maintain consent records, and enforce opt-outs; legally required disclosures remain possible. These uses do not transfer permission to another sender. Our Privacy Policy provides further detail.
Our SMS Messaging Terms are also available at /sms-terms. If a general website clause conflicts with a specific SMS provision, the specific SMS provision controls for the messaging program, subject to applicable law. Neither document expands your original message permission without any required new opt-in.
12 Third-party services and customer responsibilities
The Website Services may use or link to third-party hosting, scheduling, payment, telecommunications, AI, or other services. Independent third-party services may have their own terms and privacy notices. Review them when you choose to use those services. We do not control independent sites, and a link does not necessarily endorse them. This clause does not excuse Red Door’s own legal duties or contractual responsibility for providers it engages.
Customers using MAX or Shield must provide the system permissions, lawful instructions, and information needed for the authorized work and fulfill their own applicable notice and consent duties. Customer agreements define these responsibilities in detail. A customer cannot rely on Red Door’s website consent or messaging registration to contact its own leads. These Terms do not permit unlawful messaging, unauthorized workforce monitoring, or use of regulated information without the required safeguards and agreements.
13 Website availability and suspension
We may maintain, update, change, or discontinue website features. We may restrict access when reasonably necessary to address unlawful conduct, material misuse, security threats, or legal requirements. Where practical and appropriate, we provide notice and an opportunity to resolve the issue. Access restrictions do not cancel nonwaivable rights or alter separately agreed service, payment, or data-return obligations.
We do not guarantee that the public website or its free tools will always be available or error-free. Paid-service availability, support hours, incident response, and remedies are governed by the applicable customer agreement. A website or carrier interruption does not automatically excuse duties that applicable law or that agreement places on Red Door.
14 Website disclaimers
TO THE EXTENT PERMITTED BY LAW, THE PUBLIC WEBSITE AND ITS GENERAL INFORMATION AND FREE TOOLS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. WE DO NOT WARRANT THAT WEBSITE INFORMATION WILL BE COMPLETE OR THAT EVERY ERROR WILL BE CORRECTED.
These disclaimers apply to the Website Services, not to express warranties or performance commitments in a separate customer agreement. They do not disclaim nonwaivable rights, excuse deceptive statements, or reduce our privacy and security obligations. No technology can eliminate every cyber threat, and no revenue tool can guarantee a particular business result.
15 Limits on website liability
TO THE EXTENT PERMITTED BY LAW, RED DOOR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, ARISING SOLELY FROM USE OF THE PUBLIC WEBSITE OR ITS FREE INFORMATIONAL TOOLS, EVEN IF ADVISED THAT SUCH LOSS WAS POSSIBLE.
This exclusion does not apply to fraud, willful misconduct, gross negligence, breach of confidentiality or data-protection obligations, personal injury caused by our negligence, or liability that applicable law does not permit us to exclude. It does not limit remedies for misleading statements where prohibited by law. Paid and trial customer-service liability is governed by the applicable customer agreement and law. These Terms do not impose a monetary cap on direct website damages or a blanket obligation for visitors to indemnify Red Door.
16 Governing law and disputes
Illinois law governs these Terms, without regard to conflict-of-law rules, except where applicable law requires otherwise. Unless nonwaivable law provides a different venue, disputes about these Terms may be brought in the state courts located in Cook County, Illinois, or the United States District Court for the Northern District of Illinois if it has jurisdiction, and the parties consent to those courts. Mandatory consumer protections remain available.
Please contact us first if you have a concern so we can try to resolve it. This is not a mandatory waiting period and does not prevent timely court filings, small-claims proceedings, regulator complaints, or requests for urgent relief. These Terms do not require arbitration or waive class-action or jury-trial rights.
17 Changes and general provisions
We may update these Terms prospectively by posting revised text and an updated effective date. For material changes, we provide additional notice appropriate to the affected feature and obtain affirmative acceptance when required. Changes do not retroactively govern an existing dispute, alter a separate customer agreement, authorize a new charge, or create new marketing consent without the required agreement or permission.
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failure to enforce a provision once does not waive future enforcement. These Terms and specifically applicable website or SMS terms are the agreement concerning the Website Services; they do not replace separately accepted customer agreements. Provisions that by their nature should survive termination do so, subject to applicable law.
18 Contact Red Door Technologies
Red Door Technologies, LLC
5301 N Ludlam Ave, Chicago, IL 60630
Email: privacy@reddoortechnologies.com
Telephone: 877-557-3667
Website: https://reddoortechnologies.com